Customer Driven Services

by roychan 19. April 2010 12:23

半年前一次意外,我的咭给狮子银行之ATM 机"吃"了!我立刻致电其客服中心,当企图告诉ATM位置时,才发現这最大银行用了三十多年之庞大ATM网络上,竟沒有客户可辨认之"ATM ID"...!?

我即吋向CIO举报,难得是他也即时確认此漏洞,並答应跟进改善!!

上周他向我这"客户""汇报"作了改进,並说这是我对他银行之"贡献",令我十分高兴!

这亦体現了現今之企业,无论大小,都必须有「以客为尊」之服务精神,才能生存.....

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Comments

2/4/2012 10:11:01 AM #

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Thank you for this blog.  Thats all I can say.  You most definitely have made this blog into something thats eye opening and important.  You clearly know so much about the subject, youve covered so many bases.  Great stuff from this part of the internet.  Again, thank you for this blog.

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2/4/2012 6:52:37 PM #

English Premier League 2011

One of the more impressive blogs Ive seen.  Thanks so much for keeping the internet classy for a change.  Youve got style, class, bravado.  I mean it.  Please keep it up because without the internet is definitely lacking in intelligence.

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2/5/2012 3:03:25 AM #

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Your blog is STELLAR!  I mean, Ive never been so entertained by anything in my life!  Your vids are perfect for this.  I mean, how did you manage to find something that matches your style of writing so well?  Im really happy I started reading this today.  Youve got a follower in me for sure!

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2/5/2012 1:44:48 PM #

cele mai noi jocuri

How did you get to be this good?  Its amazing to see someone put so much passion into a subject.  Im glad I came across this.  Im glad I took the time to read on past the first paragraph.  Youve got so much to say, so much to offer.  I hope people realise this and look into your page.

cele mai noi jocuri | Reply

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